Candidate experience is best defined as the culmination of all interactions between a candidate and company during their candidate journey. This includes things such as emails and their candidate interview experience. How a candidate is treated during the hiring process can have knock-on effects that largely impact various HR concerns. It can also affect business bottom lines.
Candidate experience is a core component of your company brand and subsequently your larger talent and business strategies. If companies fail to provide a good overall candidate experience, the candidate's opinion about the company will sour. Consequently, they are likely to take their allegiance elsewhere.
This includes them as both prospective candidates for other future roles and as a consumer of your products, leading to potentially huge losses in revenue and a diminished talent pool. Key candidate experience statistics that indicate this more clearly are:
Furthermore, a negative candidate experience will unsurprisingly cause an increase in offer rejection. Candidates view their unpleasant treatment during the hiring process as a reflection of company culture, and they will assume that the company treats their employees in the same way.
Lanteria's customizable HR platform has various features that streamline and automate the hiring process while simultaneously enhancing the candidate experience.